PG&E Provides Update On Improvement Plans, 2012 Guidance; Reports Third Quarter Results

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Complete Earnings Tables
Key initiatives to receive increased funding, no dividend increase planned for 2012

(SAN FRANCISCO) - Outlining expectations for 2012 in conjunction with the release of its third quarter earnings, PG&E Corporation (NYSE: PCG) announced it is taking additional actions to aggressively step up improvements in its gas and electric operations and customer service.

The company will commit significant additional resources to accelerate currently planned gas and electric system improvement work and initiate new efforts to achieve higher operating performance going forward. Among the actions PG&E will take are completing targeted inspection and maintenance work earlier than originally planned, hiring and training new talent in key areas including gas control, and increasing hands-on support for small and medium-size business customers.

"Fundamentally improving operations and customer service is vital to restoring trust and confidence in PG&E and returning us to the front ranks of the industry in the coming years," said Tony Earley, PG&E Corporation Chairman, CEO and President. "This plan of action is the right thing to do for all of our stakeholders, and it's critical to PG&E's long term success."

As the company moves forward with these initiatives, earnings in 2012 and 2013 will be negatively impacted. Expenses for this work in 2012 are expected to be approximately $200 million above what the company expects to recover through rates (see further discussion on earnings guidance below). Comparable levels of additional spending are expected in 2013.

Also, for the second year in a row, investors will forgo a regular dividend increase pending resolution of key issues related to the utility's natural gas pipeline operations.

Third Quarter GAAP Results

PG&E Corporation's net income after dividends on preferred stock (also called "income available for common shareholders") was $200 million, or $0.50 per share, for the third quarter, as reported in accordance with generally accepted accounting principles (GAAP). This compares with $258 million, or $0.66 per share, for the same quarter in 2010.

GAAP results reflect costs associated with ongoing natural gas pipeline-related actions as well as two substantial charges in the quarter, described below.

The natural gas pipeline-related costs during the third quarter totaled $177 million on a pretax basis, or $0.26 per share, most significantly for ongoing work to validate safe pipeline operating pressures and conduct extensive strength testing. Since the San Bruno natural gas pipeline accident, the utility has incurred total costs of $366 million on a pre-tax basis associated with natural gas pipeline-related actions, such as strength testing and pressure validation.

The company also recorded an additional provision for third-party liability associated with the San Bruno accident of $96 million pre-tax, or $0.14 per share, reflecting updated information about the claims and its experience to date in resolving key cases. (The aggregate provision for third-party liability now totals $375 million pre-tax.) PG&E continues to expect that a significant portion of its third-party liability will ultimately be recovered through insurance.

Third quarter GAAP results also included a $125 million pre-tax provision, or $0.18 per share, for additional estimated environmental-related costs associated with historic natural gas compressor station operations in Hinkley, California. The provision reflects new environmental data at the remediation site as well as recent orders by local officials, and includes estimates for higher potential remediation costs and costs to provide replacement water.

Earnings from Operations On a non-GAAP basis, PG&E Corporation's earnings from operations were $436 million, or $1.08 per share, for the third quarter of 2011. During the same period last year, earnings from operations were $398 million, or $1.02 per share. Earnings from operations exclude the costs incurred for natural gas pipeline-related actions, third-party liability costs and environmental charges discussed above, which are being treated as items impacting comparability.

The quarter-over-quarter increase in earnings per share from operations primarily reflects higher authorized revenues stemming from increased capital investments in PG&E's system. This positive effect was partially offset by an increase in the provision for the fine associated with a 2009 natural gas-related accident and an increase in the number of common shares outstanding.

2011 Earnings Guidance

PG&E Corporation is maintaining 2011 guidance for earnings from operations (non-GAAP) in the range of $3.45 to $3.60 per share.

On a GAAP basis, including the estimated amounts for the items impacting comparability related to gas pipeline matters and environmental-related costs, the range for projected earnings per share is now $1.99 to $2.77 per share for 2011.

Estimates for natural gas pipeline-related actions in 2011 remain in the range of $350 million to $550 million pre-tax. However, the company has revised its estimated range for third-party liability costs related to the San Bruno accident to between $375 million and $600 million pretax. Excluding the $220 million liability provision recorded in 2010, the range for 2011 is now $155 million to $380 million pre-tax.

Estimated insurance recoveries related to the San Bruno accident reflect actual recoveries to date of $60 million. Insurance recoveries are recognized only when deemed probable under applicable accounting standards. The guidance range does not include any estimates of potential future insurance recoveries or potential future fines and penalties.

2012 Earnings Guidance

The company is initiating guidance for 2012 earnings from operations in the range of $3.10 to $3.30 per share. Guidance reflects the expected increased costs, estimated to be approximately $200 million pre-tax in 2012, associated with the targeted improvements in operations and customer service outlined above.

On a GAAP basis, guidance for 2012 is projected at $2.36 to $3.16 per share and reflects the items impacting comparability related to natural gas pipeline matters and environmental-related costs. Costs for pipeline-related actions outside the scope of PG&E's proposed Pipeline Safety Enhancement Plan for which PG&E is not seeking recovery are estimated at $100 million to $200 million pre-tax for the year.

Third-party liability is estimated at $0 to $225 million pre-tax for the year. This reflects the difference between the upper end of the company's estimated range for third-party liability associated with the San Bruno accident of $600 million and the $375 million already accrued to date. GAAP guidance also reflects an estimate of potential additional environmental-related costs of $0 to $100 million pre-tax.

As in 2011, guidance does not include any estimates of potential future insurance recoveries, fines, penalties or punitive damages. It also assumes that the California Public Utilities Commission approves the Pipeline Safety Enhancement Plan and the associated cost allocation and ratemaking proposals as filed. In addition, it assumes PG&E Corporation will issue approximately $600 million of common stock through the end of 2012.

Guidance is based on various assumptions, including those described above. Other assumptions include future capital expenditures, rate base, and allowed return.

PG&E Corporation discloses historical financial results and provides guidance based on "earnings from operations" in order to provide a measure that allows investors to compare the underlying financial performance of the business from one period to another, exclusive of items that management believes do not reflect the normal course of operations. Earnings from operations are not a substitute or alternative for consolidated net income presented in accordance with GAAP (see the accompanying tables for a reconciliation of results and guidance based on earnings from operations to results and guidance based on consolidated net income in accordance with GAAP).

Supplemental Financial Information

In addition to the financial information accompanying this release, an expanded package of supplemental financial and operational information along with slides for today's conference call with the financial community has been furnished to the Securities and Exchange Commission and is available on PG&E Corporation's website at:

Conference Call with the Financial Community to Discuss Financial Results

Today's call at 9 a.m., Eastern Time, is open to the public on a listen-only basis via webcast. Please visit for more information and instructions for accessing the webcast. The call will be archived on the website. Alternatively, a toll-free replay of the conference call may be accessed shortly after the live call through 8:00 p.m., Eastern Time, November 17, 2011, by dialing 866-415-9493. International callers may dial 585-419-6446. For both domestic and international callers, the confirmation code 23820 will be required to access the replay.

This press release and tables contain forward-looking statements that relate to management's guidance for PG&E Corporation's 2011 and 2012 financial results and the various assumptions and estimates discussed above, including forecasts of costs related to planned gas and electric operations improvements, gas pipeline matters, third-party liabilities associated with the San Bruno accident, environmental matters, and future dividends and equity issuances, as well as earnings. These statements, assumptions, and estimates reflect management's judgment and opinions and are necessarily subject to various risks and uncertainties, the realization or resolution of which may be outside of management's control. Actual results may differ materially. Factors that could cause actual results to differ materially include:

  • the outcome of pending and future regulatory proceedings and investigations related to the San Bruno accident, the California Public Utilities Commission's ("CPUC") investigation of a natural gas explosion that occurred on December 24, 2008 in Rancho Cordova, California, and the safety of the Utility's natural gas transmission pipelines in its northern and central California service territory; the ultimate amount of costs the Utility incurs for natural gas pipeline matters that are not recoverable through rates; the ultimate amount of third-party claims associated with the San Bruno accident that will not be recovered through insurance; and the amount of any civil or criminal fines, penalties, or punitive damages the Utility may incur related to these matters;
  • the outcome of future investigations or proceedings that may be commenced by the CPUC or other regulatory authorities relating to the Utility's compliance with law, rules, regulations, or orders applicable to the operation, inspection, and maintenance of its electric and gas facilities (in addition to investigations or proceedings related to the San Bruno accident and natural gas pipeline matters);
  • reputational harm that PG&E Corporation and the Utility may suffer depending on whether the Utility is able to adequately and timely respond to the findings and recommendations made by the National Transportation Safety Board ("NTSB") and the CPUC's independent review panel; the outcome of the various regulatory proceedings and investigations of the San Bruno accident and natural gas pipeline matters; service disruptions caused by pressure reductions in the Utility's natural gas pipeline system, the outcome of civil litigation; and the extent to which additional regulatory, civil, or criminal proceedings may be pursued by regulatory or governmental agencies;
  • the adequacy and price of electricity and natural gas supplies, the extent to which the Utility can manage and respond to the volatility of electricity and natural gas prices, and the ability of the Utility and its counterparties to post or return collateral;
  • explosions, fires, accidents, mechanical breakdowns, the disruption of information technology and systems (including the newly installed advanced electric and gas metering system), human errors, and similar events that may occur while operating and maintaining an electric and natural gas system in a large service territory with varying geographic conditions that can cause unplanned outages, reduce generating output, damage the Utility's assets or operations, which could subject the Utility to third-party claims for property damage or personal injury, or result in the imposition of civil, criminal, or regulatory fines or penalties on the Utility;
  • the impact of storms, earthquakes, floods, drought, wildfires, disease, and similar natural disasters, or acts of terrorism or vandalism, that affect customer demand or that damage or disrupt the facilities, operations, or information technology and systems owned by the Utility, its customers, or third parties on which the Utility relies;
  • the potential impacts of climate change on the Utility's electricity and natural gas businesses, the impact of environmental laws and regulations aimed at the reduction of carbon dioxide and other greenhouse gases on the Utility's electricity and natural gas businesses, and whether the Utility is able to recover associated compliance costs including the cost of emission allowances and offsets that the Utility may incur under cap and trade regulations;
  • changes in customer demand for electricity and natural gas resulting from unanticipated population growth or decline, general economic and financial market conditions, the development of alternative energy technologies including self-generation and distributed generation technologies, or other reasons;
  • the occurrence of unplanned outages at the Utility's two nuclear generating units at Diablo Canyon, the availability of nuclear fuel, and the ability of the Utility to procure replacement electricity if nuclear generation from Diablo Canyon were unavailable;
  • the outcome of seismic studies the Utility is conducting that could affect the Utility's ability to continue operating Diablo Canyon or renew the operating licenses for Diablo Canyon, the issuance of Nuclear Regulatory Commission ("NRC") orders or the adoption of new legislation or regulations to address seismic and other risks at nuclear facilities to avoid the type of damage sustained by nuclear facilities in Japan following the March 2011 earthquake, or to address the operations, decommissioning, storage of spent nuclear fuel, security, safety, cooling water intake, or other operating or licensing matters associated with Diablo Canyon and whether the Utility is able to comply with such new orders, legislation, or regulations and recover the increased costs of compliance through rates;
  • the impact of federal or state laws or regulations, or their interpretation, on energy policy and the regulation of utilities and their holding companies, including how the CPUC interprets and enforces the financial and other conditions imposed on PG&E Corporation when it became the Utility's holding company;
  • whether the Utility's newly installed electric and gas SmartMeterâ„¢ devices and related software systems and wireless communications equipment continue to accurately and timely measure customer energy usage and generate billing information, whether the Utility can successfully implement the system design changes necessary to accommodate changing retail electric rates, and whether the Utility can continue to rely on third-party vendors and contractors to support the advanced metering system;
  • the extent to which PG&E Corporation or the Utility incurs costs in connection with third-party claims or litigation, that are not recoverable through insurance, rates, or from other third parties;
  • the ability of PG&E Corporation, the Utility, and counterparties to access capital markets and other sources of credit in a timely manner on acceptable terms;
  • the impact of environmental remediation laws and regulations, particularly those affecting the remediation of the Utility's former manufactured gas plants and natural gas compressor sites, the extent to which the Utility is able to recover compliance and remediation costs from third parties or through rates or insurance, and the ultimate amount of environmental remediation costs the Utility incurs related to the Hinkley compressor station;
  • the loss of customers due to various forms of bypass and competition, including municipalization of the Utility's electric distribution facilities, increasing levels of "direct access" by which consumers procure electricity from alternative energy providers, and implementation of "community choice aggregation," which permits cities and counties to purchase and sell electricity for their local residents and businesses;
  • the outcome of federal or state tax audits and the impact of changes in federal or state tax laws, policies, or regulations, such as The Tax Relief, Unemployment Insurance Reauthorization, and Job Creation Act of 2010; and
  • other factors and risks discussed in PG&E Corporation and the Utility's 2010 Annual Report on Form 10-K and other reports filed with the Securities and Exchange Commission.

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