PG&E Safely Restores Power to Nearly All Customers Following Back-to-Back Weekend Storms


Utility Uses Advanced Technologies to Position Crews in Hard-Hit Areas and Restore Power to Northern and Central California Communities

SAN FRANCISCO--(BUSINESS WIRE)-- More than 2,000 Pacific Gas and Electric Company (PG&E) personnel fanned out across Northern and Central California over the past five days to restore power to hundreds of thousands of customers impacted by the first storms of 2015. Heavy rain and high winds pummeled a large swath of the utility’s service area.

Since early morning on Friday, Feb. 6, through 3 p.m. on Tuesday, Feb. 10, the utility restored service to nearly all of the more than 460,000 customers who lost power. Most of the remaining customers are in parts of Mendocino, Plumas and Shasta counties, where access for repair crews has been hampered by rugged, remote terrain.

“Our teams have been working around the clock in difficult conditions to respond to outages caused by the storms, and we thank everyone who lost power for their patience. We want all of our customers to know that PG&E is committed to getting the lights back on as quickly as possible during storms like this, and most importantly, doing so safely,” said PG&E President Chris Johns.

In addition to the PG&E personnel dedicated to storm response, the utility brought in crews from Southern California, Oregon, Washington and Arizona to assist with restoration efforts.

PG&E also used the latest technology to restore power quickly and efficiently. This includes automated equipment that “self-heals” the electric grid as well as timely and accurate outage data from PG&E’s network of more than 5.2 million SmartMeters™.

Before the storms hit, the utility used a storm outage prediction model to provide estimates on the potential timing, location and number of outages expected—a critical tool in dispatching crews in advance. In addition, PG&E routinely practices preparedness and response to storms and other emergencies through company exercises and through drills with local first responders.

For the latest information on power restoration, customers can call PG&E’s outage information line at 1-800-743-5002. Updates are also available through a live outage map online at; through PG&E’s Twitter feed at; and on PG&E’s Facebook page at

About PG&E

Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric utilities in the United States. Based in San Francisco, with more than 23,000 employees, the company delivers some of the nation’s cleanest energy to nearly 16 million people in Northern and Central California. For more information, visit and

Source: Pacific Gas and Electric Company

Pacific Gas and Electric Company

Andy Castagnola, 415-973-5930


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