Shareholder Information

If you are an individual shareholder with general questions about PG&E Corporation or Pacific Gas and Electric Company, please contact:

Linda Y. H. Cheng
Vice President, Corporate Governance and Corporate Secretary
77 Beale Street, 24th Floor
Mail Code B24W
San Francisco, CA 94105
Phone: 415-973-8200
Fax: 415-973-8719
E-mail: CorporateSecretary@pge.com

Shareholder Services

If you are an individual shareholder with questions about PG&E Corporation common stock or Pacific Gas and Electric Company preferred stock, please contact EQ Shareowner Services:

EQ Shareowner Services:
P. O. Box 64874
St. Paul, MN 55164-0874

Toll-Free Telephone Services: 1-888-489-4689. Customer Service representatives are available Monday through Friday (except holidays) from 7:00 a.m. to 7:00 p.m. CT.

Website: http://www.shareowneronline.com/.

If you are an individual bondholder with questions about Pacific Gas and Electric Company First and Refunding Mortgage bonds, please contact The Bank of New York:

Pacific Gas and Electric Company
c/o The Bank of New York
Attn: Fiscal Agencies (101B-7E)
P.O. Box 11265
Church Street Station
New York, NY 10286

Toll-Free Telephone Services: 1-800-438-5473

Investor Information

If you are a securities analyst, portfolio manager, or other representative from the investment community, please contact:

Investor Relations Department
PG&E Corporation
77 Beale Street, 12th Floor
Mail Code B12i
San Francisco, CA 94105

Phone: 415-972-7080
E-mail: invrel@pge-corp.com