SAN FRANCISCO--(BUSINESS WIRE)--
On April 10, 2017, the Edison Electric Institute (EEI) announced that
PG&E is a recipient of its 2017 Awards for Outstanding National Key
Accounts Program Award for Outstanding Customer Service. The awards
recognize EEI member companies and National Key Accounts executives for
providing superior service to multi-site customers.
“The Commercial Sector team works with some of the most renowned brands
on the globe; from Starbucks and McDonalds to Home Depot, Walmart,
Costco and Staples. This national recognition represents the culmination
of intense focus, talented employees and invested senior leaders.
Relentless on creating value for our customers in ways they want and
need,” said Aaron August, the director of Business Energy Solutions at
PG&E. “I’m tremendously proud of this team, their efforts and
demonstration of their ability to represent our organization as a source
of value, innovation and excellence.”
Votes were cast by EEI National Key Accounts customers, representing a
wide variety of industries, including regulated energy companies.
Customers were asked to vote for companies that exceed expectations
based on a number of traits, from how proactive, empowered and
accountable representatives are to a shared philosophy that customers
are the reason they are in business.
PG&E’s Business Energy Solutions team serves over 300,000 business
customers in PG&E’s 70,000 square-mile diverse service territory in
California. The team proactively seeks to help customers with their
account management needs, partnering with them on their energy needs and
opportunities for efficiency.
“I’m thrilled and honored that the team was recognized for their amazing
efforts. It’s a wonderful group, full of talented Customer Relationship
Managers that truly embody what it means to put the customer at the
center of everything we do,” said Melissa Clark, a Business Energy
Solutions manager for the commercial sector.
The Awards for Outstanding National Key Accounts Customer Service were
established by the Customer Advisory Group, a group of national chain
customers that provide feedback, guidance, and support to EEI’s National
Key Accounts program. EEI’s National Key Accounts program is a
customer-oriented program where leading multi-site customers and
electric company account representatives collaborate to develop
efficient energy management strategies that can be integrated into
Pacific Gas and Electric Company, a subsidiary of PG&E
Corporation (NYSE:PCG), is one of the largest combined natural gas
and electric energy companies in the United States. Based in San
Francisco, with more than 20,000 employees, the company delivers some of
the nation’s cleanest energy to nearly 16 million people in Northern and
Central California. For more information, visit www.pge.com/
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Source: Pacific Gas and Electric Company